Guide/F&Q
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- Frequently Asked Questions
Frequently Asked Questions
Step 1 : Choose the subscription you want and click on it.
Step 2 : Step 2 : Click on continue
Step 3 : Click on checkout
Step 4 : Fill in the information
Step 5 : Choose how you're going to pay via Credit card or Visa Debit/Credit card ,fill all the informations because they are required .
- Credit card
- iDeal
- Cryptocurrency
Normally, delivery is made by e-mail within 15 to 45 minutes or more. If busy, it may take a little longer.
Netherlands, France, Belgium, UK, Germany, Switzerland, Austria, Poland, Spain, Malta, Portugal, Italy, USA, Canada, Australia, New Zealand, Arabic, India, Pakistan, Iran, Turkey, Azerbaijan, Kurdistan, Africa, Afghanistan, Armenia, Slovenia, Albania, Greece, Latino, Brazil, Sweden, Denmark, Norway, Finland, Bulgaria, Czech, Romania, Hungary, Russia, Ukraine, Lithuania, Latvia, Estonia, China/HK, Malaysia, Philippines, Indonesia, Korea, Thailand, Taiwan, Vietnam.
You can install your account on multiple devices, but keep in mind that it only works on one device at a time. Because servers that work on many devices at the same time have poor quality.
We recommend that you do a speedtest.net. If your download speed is not less than 12 Mbps, it's good. If you still have doubts, try first for 24 hours.
As for applications, there are free and paid applications. For free applications, I advise you to use iptv smarters pro or xciptv, as they work quite well.
As for paid applications, I advise you to use ibo player, or VuPlayer. There are several other applications, but these applications that we mentioned to you remain the best.
The price of these applications remains suitable for everyone, as their price does not exceed 20 euros for a lifetime subscription.
Dear customers, if you encounter any problem installing an application, you can contact the support team via Email or Chat!
Yes, we do offer refunds only when certain conditions are met, first we will try to help you fix the problems but if nothing works even for all these guides then we can offer a refund.
- Help -
- Guide -
- How to install iptv ?
How To Setup Our IPTV on Firestick/Android device
Amazon Fire Stick
Installing IBO Player on Amazon Fire TV Stick

1- From the dashboard of the Amazon Fire TV Stick, move over on the magnifier icon, then click down to highlight the search field. After that click OK.

2- We need to install an application called Downloader which enables us to side-load and install applications from outside of Amazon App Store. When the virtual keyboard pops up, click D. Then you should see the first suggestion as Downloader, move over to it and click OK.

3-Choose the app by selecting it. This will initiate the installation.

4- Fulfill this step by clicking Download.

5- A pop up message should show up prompting you to grant media access to Downloader. Click Allow.

6- Once the app is loaded. Move the selection to the search field on top of yellow Go button and press OK on the remote.

7- The official Downloader code for IBO Player android version is 511693. Type this in and click Go.

8- IBO Player is being downloaded from the official website. You can also notice that from the left column, we are now on Browser section. Do not touch anything until this step sorts itself.

9- Wait while download is in progress.

10- Amazon security bumps the installation since the file is from out side of amazon app store. We need to enable the installation permission for Downloader. Click Settings.

11- Click Install Unknown Apps.
Note: If you do not see the above section and Developer option is not visible, move the selection on About and press OK button on the remote 7 times. After that Developer Options should appear. Then select it and follow the steps.

12- Select Downloader and click OK button so the OFF changes to ON.

13- Now we can proceed with installation of IBO player on Fire Stick which is pretty normal with few Next and OK.

14- Once the app is installed, above should be the first message popping. Click OK.

15- App is ready.
1. We first install the Downloader app
This app will help you download IPTV Smarter on FireStick (because browser downloads are not allowed).
2. click on the Search > Search Option on the FireStick home screen

3. Enter the name of the application (this is Downloader)
click on the Downloader option when displayed in search results
Choose the one Downloader icon on the following screen and download and install the app.

4. After installing the downloader app, return to the FireStick home screen
Click in the menu bar Settings.

5. In Settings, select the option My Fire TV.

6. When the following options appear on the next screen, click Developer options

7. click on Install from unknown applications.

8. click on Downloader to change the status to ON

You have now configured the FireStick settings so that the installation of IPTV smarters and other third-party apps is possible. Follow the steps below:
9. You can now see Downloader app!
When you first launch this application, you will see a series of prompts. Ignore these until you see the following screen
In this screen you need to click on the URL text box on the right side (make sure Home page option is selected in the left menu) where it says ‘http://’

10. In this window, enter the following code: 6468112
click on GO
11. Wait a minute or two for the IPTV Smarter to download on your FireStick.

12. When the download is complete, the downloader app will run the APK file and the installation will begin.
click on Install

13. Wait for the installation to complete.

14. The installation is completed with this App installed Report
You can now click OPEN and get started with IPTV Smarters
I recommend choosing DONE so you can first delete the APK file to save storage space on FireStick.
15. Choose to connect with XTREAM codes API to avoid entering all m3u files.
16- Enter your emailed login details and press ADD USER to connect.

SMART TV ( Samsung & LG )
Step 1 – Download the Correct App
BY popular demands, there was no way I would have forgotten about our non-android Smart TV devices. For this example, we’re using an LG Smart TV with WebOS. For other devices like Samsung or Toshiba, steps are basically the same.
Go to your Samsung or LG App Store.
Search for “Ibo Player”.

Important: There are many fake versions of this app.
Make Sur to download from official app stores

1- Open LG Content Store.

2- From the top right corner, click the magnifier icon to search.

3- Type-in IBO Player to look for this app.

4- In the results, choose the right application as shown above. You might see other variations with similar names, disregard them and only focus on “Ibo Player”.

5- Click Install to initiate the installation.

6- Select Launch to open up IBO player.

7- After a successful installation, a welcome message will pop up for the first time.
- You will need the Mac address and activation code in order to add the playlist.
1. Open the App Store on your device and search for Vu Player Pro.

2. Within the Vu Player Pro app, go to the settings or profile section, You will find your Mac Address and Device Code displayed within the app.

3. Now go to the website: https://vuplayer.pro/login
and enter the Mac address (Device ID) and the device key (Device Key).
4. Select the M3u link or Xtream code to upload your data. The data will be sent to your email address.

5. Restart your app and enjoy!
1. Open the App Store on your device and search for Hot Player.

2. Within the Hot Player app, go to the settings or profile section, You will find your Mac Address displayed within the app.

3. Now go to the website: https://hotplayer.app/upload
And enter the Mac address (Device ID).
4. Select the M3u link to upload your data. The data will be sent to your email address.
5. Restart your app and enjoy!
Step 1 – Download the Correct App
Go to your Samsung or LG App Store.
Search for “IPTV Smarters Pro”.

Important: There are many fake versions of this app.
Make sure the Developer is WHMCS Smarters (see screenshot below).

Step 2 – Choose Login Method
When the app opens, select XTREAM Codes API (recommended).
This avoids entering long m3u links manually.
Step 3 – Enter Your Details
Fill in the login details we emailed you:
Playlist Name → You can type any name, e.g., MY TV
Username
Password
Server/Portal URL
Press ADD USER to connect.

You are now ready to start watching Live TV, Movies, and Series

ANDROID (PHONE/TABLET/BOX)
How to install IBO Player on Android phones and tablets?
The installation on these devices is very easy since we have quick access to the browser and can easily download and install the file.

1- Either from IBO player official website or from our application download center, get the installation file.

2- No wonder why you are warned about this, the file is downloaded from outside of your android device app store. However it’s safe. Click Download Anyway.

3- Open the file.

4- Click Install.

5- IBO Player is installed, now you can open it.

6- Right after opening the app for the first time, you will be presented with this introductory page. It’s actually very informative and clarifies what should be done. We will cover the playlist addition , just contact our support team.

7- It’s loaded and ready for action.
1. Open your Play Store and search for TiviMate IPTV Player.


1. Open the Play Store on your device and search for Hot Player.

2. Within the Hot Player app, go to the settings or profile section, You will find your Mac Address displayed within the app.

3. Now go to the website: https://hotplayer.app/upload
And enter the Mac address (Device ID).
4. Select the M3u link to upload your data. The data will be sent to your email address.
5. Restart your app and enjoy!
Step 1 – Download the Correct App
Go to your Samsung or LG App Store.
Search for “IPTV Smarters Pro”.

Important: There are many fake versions of this app.
Make sure the Developer is WHMCS Smarters (see screenshot below).

Step 2 – Choose Login Method
When the app opens, select XTREAM Codes API (recommended).
This avoids entering long m3u links manually.
Step 3 – Enter Your Details
Fill in the login details we emailed you:
Playlist Name → You can type any name, e.g., MY TV
Username
Password
Server/Portal URL
Press ADD USER to connect.

You are now ready to start watching Live TV, Movies, and Series

ANDOIRD BOX / MAG “ALL MODELS”
Step 1 – Choose Login Method
When the app opens, select XTREAM Codes API (recommended).
This avoids entering long m3u links manually.
Step 2 – Enter Your Details
Fill in the login details we emailed you:
Playlist Name → You can type any name, e.g., MY TV
Username
Password
Server/Portal URL
Press ADD USER to connect.

You are now ready to start watching Live TV, Movies, and Series
1. Go to the back of your Formuler Z where the Mac ID is indicated.

2. Make sure you provide us with the Mac ID when ordering your package. Mac ID usually starts with 00:1A…
You can also find it on the MyTvOnline app.

3. Once we receive your order with the Mac ID, we will send you the portal URL. Make sure to enter the portal URL in the MyTvOnline app (no username or password required).

1. Go to the back of your Mag where the Mac ID (Or Mac Address) is indicated.

2. Make sure you provide us with the Mac ID when ordering your package. The Mac ID usually starts with 00:1A….
3. Go to Settings, then System Settings, then Servers, Then Portal.

4. Enter the portal URL that we emailed you.
After completing all the above steps, press “EXIT” on the remote twice to restart the gate. Now everything is ready to watch live TV…

OTHER DEVICE/APP
Follow the steps below to setup IPTV on Kodi:
1. Launch Kodi and select Settings.

2. Click on Add-ons

3. Choose Install from Repository

4. Click PVR Clients

5. Scroll down and choose PVR IPTV Simple Client

6. Click Install

7. Wait for the PVR IPTV Simple Client Add-on Installed message to appear.

8. Click again on PVR IPTV Simple Client

9. Click Configure

10. Under General, hover over and select M3U List Link.

11. Enter the M3U Link provided from your IPTV service with your account information inserted, then click OK.
NOTE: you will usually have two M3U Link. One is channel lists and the other is EPG (TV Guide). We will insert the M3U EPG Link in step 8 below.
Most M3U Links require you to enter your service username and password. You will usually see where they are in the Link, as indicated by “username=xxxx” & password=xxxx”.
You will enter your username and password where the x's are.
Here is an example of M3U Link.
It's not a real M3U Link, but here's what the structure looks like:
.
Once you have inserted your username and password in the m3u link, you can use the bit.ly service and shorten the m3u link so that it is easier to type in the box below. That's what we did.
If you don't want to use bit.ly, you need to make sure the address is entered in the error-free zone. One wrong character in the address and it won't work.

12. Hover over EPG settings and choose XMLTV Link m3u

13. Enter the EPG M3U link or Abbreviated bit.ly link of your TV guide, then click OK.

14. Click OK again

15. Click OK when prompted with the Reboot Needs message.

16. Force Kodi and reopen the app. Wait for PVR Manager to start and the channels to be downloaded (this may take a few minutes).

When you are done, you will see the message loaded Simple customer chains
That's it! Installation is complete
PVR IPTV Simple Client Details & Description Guide
You can now access the IPTV service by clicking on Channels or Guide.
The Guide option is shown below:

Press the select button on your remote to display the following options:

Here you can choose from information, channels, guide and settings.
Settings will provide you with these options:

During testing, we found that subtitles did not work properly in Kodi IPTV.
Step 1: Begin by downloading and installing VLC media player on your device.
- Launch VLC on your pc, if you don't have VLC you can download it here: VLC
Step 2: Click on the Media option located at the top of the VLC player.

Step 3: Tap the network stream in the Media page.
Step 4: Enter IPTV Provider URL .

Step 5: Wait for the channels to be loaded on the device and click on your favorite channels to stream them.


