{"id":838,"date":"2026-01-23T17:19:53","date_gmt":"2026-01-23T17:19:53","guid":{"rendered":"https:\/\/wonderful-platinum-beaver.103-217-253-44.cpanel.site\/?page_id=838"},"modified":"2026-04-23T07:17:17","modified_gmt":"2026-04-23T07:17:17","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/tv-shadow.com\/fr\/refund-policy\/","title":{"rendered":"politique de remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"838\" class=\"elementor elementor-838\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-12449d9 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-eae-slider=\"79999\" data-id=\"12449d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-69c911c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-eae-slider=\"20188\" data-id=\"69c911c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cfe9e6 eael-dual-header-content-align-center elementor-widget elementor-widget-eael-dual-color-header\" data-id=\"4cfe9e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-dual-color-header.default\">\n\t\t\t\t\t\t\t\t<div class=\"eael-dual-header\">\n\t\t\t\t<h2 class=\"title eael-dch-title\"><span class=\"eael-dch-title-text eael-dch-title-lead lead solid-color\">REMBOURSEMENT<\/span> <span class=\"eael-dch-title-text\">POLITIQUE<\/span><\/h2>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-06bc16a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-eae-slider=\"52826\" data-id=\"06bc16a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c52ba57 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c52ba57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"100\" data-end=\"125\">Refund &amp; Return Policy<\/h2><p data-start=\"127\" data-end=\"155\"><strong data-start=\"127\" data-end=\"144\">Last updated: 23\/04\/2026<\/strong><\/p><p data-start=\"157\" data-end=\"263\">Thank you for choosing <strong>Shadow TV<\/strong> service. Please read our refund policy carefully before making a purchase.<\/p><h3 data-start=\"265\" data-end=\"279\">No Refunds<\/h3><p data-start=\"280\" data-end=\"496\">Due to the nature of digital services, <strong data-start=\"319\" data-end=\"342\">all sales are final<\/strong>. Once your IPTV subscription has been activated and access has been provided, <strong data-start=\"421\" data-end=\"495\">we do not offer refunds, returns, or exchanges under any circumstances<\/strong>.<\/p><h3 data-start=\"498\" data-end=\"520\">Service Activation<\/h3><p data-start=\"521\" data-end=\"658\">Upon successful payment, your subscription will be delivered electronically. By completing your purchase, you acknowledge and agree that:<\/p><ul data-start=\"659\" data-end=\"784\"><li data-start=\"659\" data-end=\"730\">The service is considered <strong data-start=\"687\" data-end=\"730\">used once access credentials are issued<\/strong><\/li><li data-start=\"731\" data-end=\"784\">You waive your right to any refund after activation<\/li><\/ul><h3 data-start=\"786\" data-end=\"810\">Trial Recommendation<\/h3><p data-start=\"811\" data-end=\"1009\">We strongly recommend that all customers <strong data-start=\"852\" data-end=\"906\">test our service using a free trial (if available)<\/strong> before purchasing a subscription. This allows you to evaluate compatibility, performance, and content.<\/p><h3 data-start=\"1011\" data-end=\"1045\">Responsibility of the Customer<\/h3><p data-start=\"1046\" data-end=\"1085\">Il incombe au client de\u00a0:<\/p><ul data-start=\"1086\" data-end=\"1234\"><li data-start=\"1086\" data-end=\"1140\">Ensure their device is compatible with IPTV services<\/li><li data-start=\"1141\" data-end=\"1176\">Have a stable internet connection<\/li><li data-start=\"1177\" data-end=\"1234\">Verify that IPTV services are permitted in their region<\/li><\/ul><p data-start=\"1236\" data-end=\"1280\">We are not responsible for issues caused by:<\/p><ul data-start=\"1281\" data-end=\"1372\"><li data-start=\"1281\" data-end=\"1307\">Poor internet connection<\/li><li data-start=\"1308\" data-end=\"1329\">Unsupported devices<\/li><li data-start=\"1330\" data-end=\"1372\">ISP restrictions or regional limitations<\/li><\/ul><h3 data-start=\"1374\" data-end=\"1399\">Service Interruptions<\/h3><p data-start=\"1400\" data-end=\"1597\">While we strive to provide a stable and high-quality service, occasional interruptions may occur due to maintenance or factors beyond our control. Such interruptions <strong data-start=\"1566\" data-end=\"1596\">do not qualify for refunds<\/strong>.<\/p><h3 data-start=\"1599\" data-end=\"1617\">Account Misuse<\/h3><p data-start=\"1618\" data-end=\"1677\">We reserve the right to suspend or terminate accounts that:<\/p><ul data-start=\"1678\" data-end=\"1752\"><li data-start=\"1678\" data-end=\"1708\">Violate our terms of service<\/li><li data-start=\"1709\" data-end=\"1752\">Share or resell access without permission<\/li><\/ul><p data-start=\"1754\" data-end=\"1794\">Aucun remboursement ne sera effectu\u00e9 dans de tels cas.<\/p><h3 data-start=\"1796\" data-end=\"1810\">Contactez-nous<\/h3><p data-start=\"1811\" data-end=\"1954\">If you experience any issues, please contact our support team. We are committed to assisting you and resolving problems as quickly as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>REFUND POLICY Refund &amp; Return Policy Last updated: 23\/04\/2026 Thank you for choosing Shadow TV service. Please read our refund policy carefully before making a purchase. No Refunds Due to the nature of digital services, all sales are final. Once your IPTV subscription has been activated and access has been provided, we do not offer refunds, returns, or exchanges under any circumstances. Service Activation Upon successful payment, your subscription will be delivered electronically. By completing your purchase, you acknowledge and agree that: The service is considered used once access credentials are issued You waive your right to any refund after activation Trial Recommendation We strongly recommend that all customers test our service using a free trial (if available) before purchasing a subscription. This allows you to evaluate compatibility, performance, and content. Responsibility of the Customer It is the customer\u2019s responsibility to: Ensure their device is compatible with IPTV services Have a stable internet connection Verify that IPTV services are permitted in their region We are not responsible for issues caused by: Poor internet connection Unsupported devices ISP restrictions or regional limitations Service Interruptions While we strive to provide a stable and high-quality service, occasional interruptions may occur due to maintenance or factors beyond our control. Such interruptions do not qualify for refunds. Account Misuse We reserve the right to suspend or terminate accounts that: Violate our terms of service Share or resell access without permission No refunds will be issued in such cases. Contact Us If you experience any issues, please contact our support team. We are committed to assisting you and resolving problems as quickly as possible.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-838","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tv-shadow.com\/fr\/wp-json\/wp\/v2\/pages\/838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tv-shadow.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tv-shadow.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tv-shadow.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/tv-shadow.com\/fr\/wp-json\/wp\/v2\/comments?post=838"}],"version-history":[{"count":0,"href":"https:\/\/tv-shadow.com\/fr\/wp-json\/wp\/v2\/pages\/838\/revisions"}],"wp:attachment":[{"href":"https:\/\/tv-shadow.com\/fr\/wp-json\/wp\/v2\/media?parent=838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}